Shopify Service

Support & Maintenance

Keep your Shopify store secure, stable, and performing at its best with our ongoing support and maintenance services. We handle the technical side so you can focus on growing your business.

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Your Store, Always in Top Shape

An ecommerce store requires constant attention. From security patches and app updates to performance monitoring and bug fixes, there's always something that needs doing. We take care of it all so you don't have to.

Our maintenance plans are flexible and scalable. Whether you need a few hours of support per month or a fully managed service, we tailor our approach to your needs and budget.

24/7 performance monitoring and uptime alerts
Regular security updates and vulnerability patching
Bug fixes and issue resolution
App and theme updates
Content and product updates
Monthly performance reports and recommendations

Plans

Maintenance Plans For Every Need

🔧

Essential Support

Up to 5 hours/month. Ideal for small stores needing basic monitoring, updates, and occasional fixes.

🛡️

Growth Plan

Up to 15 hours/month. Includes monitoring, updates, content changes, and quarterly performance reviews.

🏢

Full Management

Unlimited support. Comprehensive management including CRO, SEO tweaks, and strategic consultation.

⚡

Emergency Support

Priority response for urgent issues — site down, payment failures, security incidents. 2-hour response SLA.

📊

Monthly Reporting

Detailed reports covering uptime, performance metrics, changes made, and recommendations for improvement.

🤝

Dedicated Account Manager

A single point of contact who knows your store inside out and can handle any request quickly.